PRIVACY

We are committed to protecting your privacy in line with the National Privacy Principles of Australia. We view the personal privacy of our clients as a very important issue, and as such, we are committed to the protection of your personal information. This privacy policy is provided to make you generally aware of how we collect, use and manage personal information we receive.

1. THE PRIVACY AMENDMENT (PRIVATE SECTOR) ACT 2001
Towards the end of 2001, the Federal government enacted changes to privacy law in Australia. Amendments to the Privacy Act 1988 (Cth) (“the Privacy Act”), regulate the way in which many private sector organisations, collect, use, disclose, keep secure and manage personal information. The provisions aim to give members of the public greater control over the way information about them is handled, and apply to personal, but not business-related, information. Under the amended Privacy Act, organisations must comply with 10 National Privacy Principles or an approved privacy code. You can find out more about the Privacy Act at www.privacy.gov.au

2. COLLECTION OF PERSONAL INFORMATION
Our company mainly collects personal information for the following purposes:

  • to provide our clients with information about our services from time to time

  • to manage subscriptions to newsletters and other publications

  • to conduct promotions

We only collect personal information when necessary to provide the relevant services or to assist it in providing better services.

Personal information is normally collected directly from the person it concerns, typically in the following ways:

  • as part of a subscription to one of our publications and/or promotions

  • on the entry form for a competition or promotion

3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION

We may keep business contact information about you. We only use this information for normal business purposes.

4. PROTECTION OF YOUR PERSONAL INFORMATION

We do not share, sell or rent any identifiable personal information about you to any third party without your permission.

Where we contract out some of our activities, such as bulk mailing, that involve your personal information, we take reasonable steps so that your personal information is duly protected.

We store your information on computer databases as well as in hard copy. We take all reasonable steps to ensure the security and privacy of your information. We take reasonable measures so that your personal information is protected from unauthorised access and misuse.

5. YOUR RIGHTS OF ACCESS TO PERSONAL INFORMATION WE HOLD ABOUT YOU
You can ask us to provide you with access to personal information we hold about you (including for the purpose of advising us of any inaccuracies). We will comply with any such request to the extent required by the Privacy Act. There is no fee for making such a request or for providing access to your personal information. We will endeavour to respond to your request within 14 days.

6. PRIVACY CONCERNS, MORE INFORMATION AND OUR CONTACT DETAILS
You can contact us to:

  • advise us of any changes to your contact details or other information we may hold

  • complain to us if you believe that your personal privacy has been breached

  • obtain more information about the way we manage personal information that we hold

  • request access to personal information we hold about you

  • ask to be removed from our mailing list

For any privacy queries, please contact info@violeta-australia.com.